At One Organic, your satisfaction is our priority. We want you to love every product you purchase, so we make returning items simple and hassle-free.Return WindowYou have 30 days from the date of purchase to return your item(s).What We AcceptWe happily accept returns for both defective and non-defective products.
We also accept exchanges.Product ConditionItems must be returned in new condition only – unused, in their original packaging, with all tags and labels still attached.How to Return an Item
- Returns are sent by mail.
- The customer is responsible for the return label and postage costs.
- Once we receive and inspect your return, we will process your refund or exchange (no restocking fees apply).
Geographic CoverageThis returns policy applies to all customers in Australia.
For full details or to start a return, please visit:
https://www.oneorganic.com.au/product-returns/
We’re here to help if you have any questions – just reach out to our customer service team. Thank you for shopping with One Organic!